Training as an organisational change intervention

Continuous change and learning is a mantra we hear more frequently in a global, competitive world. Organisations have become more adept at building new capabilities and re-designing business processes. Training, whether linked to the deployment of the new capabilities or as part of an organisational change management initiative, is now commonplace. Yet, the opportunity offered by training, not simply to impart knowledge and develop skills but to reshape people’s ways of thinking and working, is rarely exploited. A grounded experiential learning intervention is something that can be used as a key element of a wider process of transforming working practices, mindsets and culture. And well worth trying.